Refund policy
Returns & Refunds Policy
Due to the perishable nature of our products, BakeMyDay does not accept returns.
Refunds
- Refunds will only be offered if:
Your order is incorrect - Your order is damaged upon collection/delivery
Any issues must be reported within 24 hoursof receiving your order, with clear photos provided.
Postal Orders
Once orders have been dispatched, BakeMyDay is not responsible for:
- Delivery delays
- Damage caused during transit
However, if there is a serious issue, please get in touch and we will do our best to help.
Cancellations
- Deposits are non-refundable
- Orders cancelled within 48 hours of the due date are non-refundable
Important
By placing an order, you agree to these terms.